

Otherwise, select the subfolder or the files you intend to back up. Note: Click on the root folder ("/") if you wish to download all files on the server. Password: FTP password (Your FTP account password).

User: FTP username (Same as your hosting account username or the FTP account created).Protocol (Server Type): SFTP - SSH File Transfer Protocol.Example: (where is the primary domain).Host/Address: ftp.PrimaryDomain, where PrimaryDomain is your hosting account's primary domain, is set in your Domains dashboard.Enter the following information under the General tab: The Site Manager settings dialogue is displayed. SFTP uses SSH (secure shell) encryption to protect the data being transferred. While FTP is the traditional file transfer protocol, SFTP (Secure File Transfer Protocol) is an alternative to FTP that allows you to transfer files by adding a layer of security to the process. However, while changing the password of the root user, the account password won't be updated. Also since there is an unlimited total number of transfers, you can utilize up to 100 Manual Transfers.įor more information please see our Transfers Support Article, contact our transfers department at or call 866.96.By default, FTP root accounts are still created in a new account. Another example: A Pro Dedicated server includes unlimited cPanel to cPanel transfers, this means you can have 150 sites (or even more) moved. Out of this 30, you can have 20 cPanel to cPanel transfers and 10 Manual Transfers, or any combination of the two that totals 30 or less websites. Please note that this does require that your old host's cPanel backup generator to be active.Ī few examples: An Aluminium Reseller account includes up to 30 free transfers. This will also include your emails and email accounts. Additional articles can be found by searching our knowledge base in the FTP section under Files.ġWhile we can do unlimited cPanel to cPanel transfers for you, depending on your account, you will have a limited number of Manual Transfers.ĢFull cPanel transfers include all domains, Addon Domains, Subdomains, and cPanel settings.

